AEIP Autotech AEIP AUTOTECH MODULES · PROGRAMMING
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Privacy Policy

Last updated: September 28, 2026

AEIPAutoTech LLC ("we"), based in Louisville, Kentucky, USA, respects your privacy. This policy explains what data we collect, how we use it, and your choices.

1. Data we collect

  • Contact data: name, email, phone number and shipping address.
  • Vehicle and module data: make, model, year, VIN, part numbers, HW/SW numbers and fault description.
  • Files: ECU reads and other files you send us or that we create for you.
  • Calls: our phone line is answered by an automated assistant. Calls are recorded and transcribed.
  • Payments: payments are processed through Shopify and its payment providers. We do not store your full card details.
  • Browsing data: our store runs on Shopify, which uses cookies and technical data (such as IP address and browser type) to operate the site.

2. How we use your data

  • To quote, perform and track your service.
  • To contact you by email or phone about your request.
  • To process payments, shipping, warranties and refunds.
  • To comply with legal obligations and prevent fraud or illegal use of our services.

We do not sell your personal data.

3. Who we share your data with

  • Shopify and its payment providers, which run our store.
  • Shipping carriers, to send and receive modules.
  • Apps we use for forms, repair tracking and phone support, only as needed to provide the service.
  • Authorities, when required by law or to investigate possible illegal use, such as stolen vehicles or modules.

4. How long we keep it

  • ECU reads and files: three (3) months; after that they may be deleted.
  • Orders, invoices and work records: as long as needed for warranties, accounting and legal obligations.

5. Your choices

You can ask us to access, correct or delete your personal data by writing to info@aeipautotech.com. We will handle your request under applicable law; we may keep some data when the law requires it.

6. Security

We take reasonable measures to protect your data, but no system is completely secure.

7. Minors

Our services are intended for people 18 and older. We do not knowingly collect data from minors.

8. Changes

We may update this policy. The last-updated date appears above.

9. Contact

AEIPAutoTech LLC · Louisville, Kentucky, USA · info@aeipautotech.com · +1 (502) 754-3273